Personality Based Selling (MBTI®)
Personality Based Selling (MBTI®)
WHO SHOULD ATTEND: Salespersons including Customer Services Representatives, Sales Managers, Business Consultants, and Team Leaders.
COURSE DESCRIPTION: Sales are made when needs are met. Knowing both your customer’s product/service and personal-approach needs is essential to closing the sale. Often the salesperson’s personal- approach negates or stalls the sales. Therefore, understanding and predicting the different personal-approach needs of your customers will increase your sales effectiveness.
This course will provide information and exercises to help you apply a type framework to sales interactions. You will learn reliable and effective strategies with which to approach the people side of the selling process.
COURSE BENEFITS: Participants will be able to:
Þ Understand how customers are different
Þ Hear the customer’s needs and talk their “language.”
Þ Build the necessary relationships for action
Þ Maintain loyalty and long-term customers
LENGTH: 1 day
RELATED COURSE RECOMMENDATIONS:
Introduction to Personality Traits Basics(MBTI®)
SUPPORT MATERIALS: Myers-Briggs Type Indicator® Interpretive Report, Introduction to Type® and Selling
Cancellation Policy:
If you are not able to attend your training event you must notify the Cynosure Power of Fortitude Training Manager FIVE (5) WORKING DAYS PRIOR to the first day of the training event. Cancellations must be received in writing or through the link provided in your confirmation email. All cancellations are subject to a non-refundable $150 administrative fee. This fee can be waived by sending a substitute with written notice to the Cynosure Power of Fortitude Training Manager. WITHIN FIVE (5) WORKING DAYS of the training, cancellations are subject to a non-refundable $250 administrative fee. Please allow up to one week to process any refunds. If you do not cancel and do not attend, your registration fee will be forfeited to Cynosure Power of Fortitude.